Are You a “Jack-of-All-Trades” but a Master of None?

Once you’ve out-grown your start-up status, you need to invest more in order to make more money. You need to prevent costly and damaging expenses to your business. Don’t wait until firing an employee backfires on you. Outsourcing Skills Focus on what you are good at and outsource skills you know you don’t have but absolutely need in order to ... Read More »

Why New MSP/VAR Start-Ups Are On The Rise

Over the past year, we have seen a steady increase in the number of new entrepreneurs starting up their own VAR/MSP business. With VAR Office Suite, this new breed of entrepreneurs can easily fast track the process of setting up shop within just a few weeks instead of months or years. They can also get the job done professionally and affordably ... Read More »

3 Solutions to Leadership Team Doldrums

The strength and ability of the leadership team is an important predictor of long term corporate success. Teams are made of people, people are in relationships and relationships have a natural ebb and flow. Even the best leadership teams fall into slumps of sub-optimal performance from time to time. People get tired or complacent – and even one disengaged team ... Read More »

What does Google tell the World about your business?

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A good first step to answer this question is to simply put your company name into Google search to see what comes back. Does it represent your company well? Is it what you want to present to your customers and prospects? Does it give the audience a good first impression about you? What other competitors appear besides your company? How ... Read More »

Hire As A Marketer Not A Recruiter

2014 was declared the Year Of The New Hire  More than ever before, to have the tools and resources to better manage the process of hiring employees is essential for small businesses to succeed and grow in 2014 and beyond.  First, you need to set the stage for hiring success. Make Time To Develop Your Employer Brand One of the ... Read More »

30 Power Tools and Services For MSPs, VARs, ITSPs And IT Pros

VAR Office Suite is all about the 30 power tools and services that every MSP, VAR, ITSP and IT Pro needs to be successful. If you already have some of these tools and you are satisfied with the performance, then keep them and move on to the next tool. Keep adding more tools and measure the results. You will see ... Read More »

Does Your Company Have Broken Windows?

Malcolm Gladwell’s Tipping Point popularized the “Broken Windows Theory” with a story about New York City in the 1990s. Crime was rampant, but the police force did not have the budget or other resources they felt necessary to address the problem. Parts of the city looked like war zones, bombed and burned out, and New York became notoriously unsafe for ... Read More »

A Dozen Attributes Of Successful Long-Term Businesses

It is no fluke in becoming a successful long-term business. It takes smart as well as hard work. It takes a sense of pride and determination to just do things right. Here is a list of 12 attributes that makes sense for sustainable business success. 1. They are focused on the customer and gather feedback and input from the customer ... Read More »

Hire Like You Are Shopping For A Made- To- Measure Suit

I took part in a panel on Corporate Culture and spoke about the importance of hiring based on fit over experience. The ideal candidate may turn out to be a disaster if they don’t fit into the company culture. “Cultural fit is incredibly important in terms of a candidate’s abilities to use his skills,” says Nancy Rothbard, an Associate Professor ... Read More »

Tips on managing your temper with customers

As an avid and competitive racquetball player, I get into some very heated matches with opponents from time to time. Racquetball is a very fast-paced and intense game and if you aren’t careful, your emotions can get carried away and override your ability to play smartly. How your opponent plays can have a direct affect on your emotional state. For ... Read More »