VoIP-as-a-Managed-Service

If you are already selling the right VoIP solution then you are most likely enjoying a profitable, predictable and sustainable stream of recurring revenue. If you are not, it may be time to get in the game. Most every business use phones and while cell phones are a big part, the office phone is still vital. VoIP is the telephone ... Read More »

Making More Profits Just Got a Lot Easier For VARs and MSPs

When you consider all of the shipping costs, credit card merchant fees, gas, insurance, telephone, office supplies and other fundamental business expenses that you pay every day, it can easily add up to a staggering amount! What if you could significantly reduce all of these expenses (and more) without any compromise? Get ready to be amazed with big savings on ... Read More »

How Donald Trump Impacts HR

Globalization has changed the face of organizational culture. Diversity has infiltrated the workplace, leading many businesses to success. In fact, in many cases, diversity became part of the employer’s brand. Since the talent pool is shrinking, diversity offers the potential of accessing a changed market place. It facilitates recruitment and increases retention of top talent. It helps organizations more effectively ... Read More »

What the health?

I am continuing my quest to devour Tools of Titans by Tim Ferriss. It’s interesting that the first section in the book is about health, rather than business. Being in IT for over 20 years, I find myself getting my tan from an LED Screen and the only workout I get is moving a mouse around. This profession led me ... Read More »

Calling all vendors, distributors, VARs, MSPs and ITSPs in Canada….What are you doing on Feb 2, 2017?

Two reasons why February 2nd, 2017 is an important day for Vendors and Distributors servicing the Canadian Channel: On February 2nd, vendors and distributors serving the Canadian IT Channel will know exactly how they rank in their business category among their competitors in 2016. The channel is currently voting in the 10th annual Reseller Choice Awards for their favorite vendors ... Read More »

Six ways CRM improves personal productivity

Simply put, a Customer Relationship Management (CRM) tool can make your life easier.Nucleus Research will tell you every dollar invested in CRM will bring a return of $8.71. It’s not magic – it’s the ability of today’s CRM to become an all-encompassing business tool that fosters personal productivity.Here are six key ways a CRM promotes productivity among staff: The ability ... Read More »

My “MUST-DO” list for Q1, 2017

I start each year by building simple must do, should do, could do and will not do lists. These lists help me to prioritize, focus and remind me what I should not do. We will definitely be doing some big things to help the IT Channel in 2017. A partial list of my MUST-DO Q1 2017: Prepare for three big ... Read More »

The Channel Games 2017- Battle of the Disruptors

Overall, it looks like 2016 was a good year for about 40% of IT Channel Partners and an amazing year for about 15%. It was a challenging time for the remaining 45%. It’s expected to be more of the same in 2017 as the transition and consolidation of the channel continues. In order to compete with the various types of ... Read More »

8 Reasons Why VoIP is an Excellent Managed Service for the IT Channel to Offer Their Clients

Twenty years ago it wasn’t possible. Ten years ago it was plausible. Like any new disrupting technology, it takes time to mature. Today, VoIP Technology has improved dramatically for the IT Channel to exploit as a significant Managed Service. Implementing VoIP has become a lot easier! It’s easier to figure out the required bandwidth needed for optimal voice and data performance. ... Read More »

Forget Resolutions: Three Things You Need to Do in 2017 For Your Company to Succeed

The beach in Bucerias (Mexico) was lit by Sky Lanterns (a.k.a. Chinese Wish Lanterns) as fireworks illuminated the cloudy sky on New Year’s Eve. For the Mexicans, these are wishes for a better year ahead. While it does look beautiful, this is a useless exercise that will only pollute the ocean and possibly cause harm to ocean life. Like Kevin Rose, ... Read More »