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Tag Archives: Management

What did we learn about making MSPs and VARs efficient?

At the recent ChannelCON conference in Austin, Texas, Carolyn April hosted five panelists Nadia Karatsoreos, Len DiCostanzo, Charles Love, Crash Lowe and myself as we discussed the topic of business optimization and took questions from the audience. You can check out what each of the speakers offer the channel to improve efficiency. Several speakers were actual MSPs in the past ... Read More »

Microsoft’s Satya Nadella talks Digital Transformation at WPC in Toronto

Microsoft’s WPC conference kicked off in Toronto with Satya Nadella’s opening message “Businesses desire to use digital technology to predict outcomes, empower their employees and transform their products”. Companies are currently building digital technologies of their own to transform in the digital era. IT represents 5 % of GDP and growing at 8%. Wherever there is operating expenses there are big ... Read More »

How important is leadership, really?

In many ways everything seems to start with leadership. Good employees only follow good leaders unless they are just in it for the paycheck. I think it was Richard Branson who said that you should train people so they can leave, but threat them well enough that they will want to stay. Some of my employees have been with me ... Read More »

7 Ways To Develop Momentum And Get Things Done

One thing that I learned from bicycle racing (actually, I am not much of a bicycle racer but I do triathlons – biking needs work) is the power of momentum. In bicycle racing the way to do better and use less energy is to pedal very, very fast and powerfully to start with, give it 120% and once you are ... Read More »

People to People Relationships Matter in the Channel

Regardless of what you believe about the channel and the need for relationships between the channel and vendors, there is one thing that we can all agree on – the channel has deeper and better relationships with the vast majority of the end-users who buy IT. It does not matter how big the vendor becomes, there will always be a ... Read More »

How to get the most value from attending a conference

It’s not too difficult to tell which exhibitors or attendees will get big value from a conference. You can see it in their openness to connect. They are well prepared. They ask questions. They reach out to meet people. They put themselves in the middle of the action. They come open to learn and explore. They are curious and excited ... Read More »

Do You Need Traction, Growth Or Optimization?

There are mainly three things that VARs and MSPs want to achieve with their business, depending on their current position. 1. Traction: Getting some traction and start moving in the right direction…UP! 2. Growth: Growing your business and dealing with the growing pains. 3. Optimization: Strengthening the core aspects of your business and becoming a leader to bring your vision ... Read More »