Let The 2018 Channel Games Begin…

It’s “kick off” for the first half of the 2018 Channel Games. If you think of it as a football game, then it may give you a simple framework to plan. Since the goal with most games is to score points, your plan should focus on scoring points to win. In the case of the channel, those “points” come in ... Read More »

Communication: A Leader’s Role in Change Management

Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a vacuum yearns to be filled and it is human nature for people to assume the worst when they aren’t receiving any news. The goal of a communication plan (in change management) is to create awareness, desire, knowledge, ... Read More »

10 Tips For MSPs and VARs To Rock 2018!

I recently did 10 tips for vendors so I thought I should also do 10 tips for channel partners. Here goes… Know what you do not know about your business practices. You can hire a good business consultant and/or take a free best practice assessment online. This will give you a very good indication of your strengths and weaknesses. If ... Read More »

SAS is a Global Leader in Predictive Analytics

SAS is an innovative company delivering analytics solutions in several markets, from pharmaceutical, banks, academic entities to government.  They offer highly innovative solutions in customer intelligence, data management, fraud management and ioT.  They employ 300 employees in Canada with over 3.2 billion US in global sales.  SAS helps organizations make better decisions powering business processes and insights.  With a dedicated ... Read More »

Vectra Makes a Security Analyst Job a Lot Easier

Vectra is an AI company automating security operations.  It is built to overcome today’s complex security challenges by blending human expertise with machine-learning techniques and data science.  It helps condense days and weeks of investigation work down into minutes.  Breaches are inevitable and can get overwhelming and expensive.  Forensics analyst only find out problems after the fact, thus causing a ... Read More »


Businesses that take the time to know their customers see higher sales and greater long term success than those who don’t, claims Marc Gordon. “It’s astounding the amount of information customers are willing to share with businesses they buy from,” says Marc. “All a business owner has to do is ask and listen. The feedback is essentially a roadmap for ... Read More »

The Firehose Of Daily Emails: Reduce It To A Garden Hose!

The firehose of daily morning emails was giving me e-anxiety.  Most of it was worthless information, but I had to delete my way to what was important.  “ENOUGH!”, I said.  So began my experiment of using my favorite new word:  Unsubscribe. Emails are a mixed blessing.  I love communicating via email because I can craft my response.  I can read ... Read More »

Bill 148 Fair Workplaces, Better Jobs: Are You Prepared?

Bill 148 Is More Than Minimum Wage You’ve probably heard by now that minimum wage is on the rise in Ontario. This is due to The Fair Workplaces, Better Jobs Act, 2017, which is now in effect as of November 27. With this act -also known as Bill 148 – the provincial government aims to balance employee rights and stimulate economic ... Read More »

10 Tips For Vendors To Boost Their Channel Sales In 2018

1.    Know how the channel ranks your performance. Ensure that you are nominated and/or invite your channel partners to vote for you in the 11th annual Reseller Choice Awards – It’s FREE! The voting deadline is January 20th, 2018. The Awards will be handed out on February 1st at a Gala. See Reseller Choice Awards for details. 2.    Get the inside ... Read More »