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If you ever want to see your customer again – don’t pay the ransom!

The Cryptolocker Trojan may not be the most evil malware out there, but it does come close.  Many VARs are using this unfortunate threat to have a conversation about backups, disaster recovery and business continuity.

For those VARs looking to start an MSP model, or those MSPs who wish to add new layers of service to your business, think about Managed Backup solutions.  Some VARs are charging a monthly fee to verify backups daily and perform planned recovery tests.  Others are implementing DR solutions based on best of breed solutions that will allow the spinning of a Virtual server to dissimilar hardware in an amazingly short time frame.  We have seen VARs create their own private Cloud recovery sites or keep it simple and use vendor supplied solutions.

Whatever solution you decide, don’t wait till it’s too late and your customer has the big red Cryptolocker warning in front of them.

How to approach the topic?

Before focusing on the solution, you first need to…let’s be honest…scare the pants off them!  Educate your customers to the current wave of threats, we sure have had our fair share lately:  Heartbleed, Cryptolocker and even major websites getting hacked and having user data stolen.  Every major anti-virus company has a threat information page with statistics and trends that you can use to educate your customers.

But, for now, let’s keep it simple.  If you knew that a flood was coming, what would you do to protect your house?  Would you put a couple of sand bags on the front lawn and hope for the best?  You would put protection all around your house!  You would get a pump ready to repel any water that made it through.  You would take an active approach to monitoring your defences, right?

Why is your customer’s data any different?  We are inundated with a flood of Viruses, Trojans, Worms, and all sorts of Malware that will keep trying to find the crack in your defences.  The scary part is that many companies have few tools in place to protect them.

Do your clients have a centralized Anti-Virus protection?
Do your clients have perimeter security such as an up to date Firewall?
Do your clients have a SPAM & Malware solution for emails?
Do your clients have an offsite backup strategy such as Cloud Backup?
Do your clients have a business continuity plan?
Do your clients protect BYOD devices from infiltrating the network?

Var Office Suite can help you fill in the gaps when it comes to protection and suggest best of breed solutions that will allow you to take an active approach to your client’s security and add layers of revenue for something your clients desperately need.  We like the win-win scenario at all times.  Your clients win peace of mind and you win their trust.

Here is a sample email that can be used to start the conversation with your customers.  Feel free to adapt, adjust and plagiarize to your hearts content.  Before you start the conversation with your clients, start the conversation with VAR Office Suite to make sure you have the right tools which will secure your customer’s data.

Contact us today and learn about security solutions from Channel friendly providers. Please complete the contact form at http://varofficesuite.com/contact.php and make the request in the comment section.