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Bookkeeper, Controller, or CFO?

What Position Do You Need? When starting a business, the leader or a family member often “handles the books” given the sensitive nature of the information and the minimal time required for this task when a company has few transactions to process. While the leader sees this work as mostly administrative, the value of the accounting arm grows as the ... Read More »

Using deserved Customer Loyalty to drive Business Success

By Mark Eydman One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions or Touch Points over time! This might be the type of thing that builds up in successive visits to a local supermarket which on each occasion you find to be clean, well laid out and ... Read More »

Do People Really Change?

If the research is true, by the time you are 35 years old, 95% of who you are is set: memorized behaviors, emotions, attitudes and perceptions will run automatically, just like a computer program. This leaves 5% of your conscious mind to run against 95%. That means change will only happen if the 5% influences the 95%. In other words, to ... Read More »

Webinar: Next Top 300 Channel Partners – Elite 300 Mastermind Group

Mastermind groups are relatively new to most people, even though Napoleon Hill created the concept around 75 years ago with his book, Think and Grow Rich. A mastermind group is designed to help you navigate through challenges using the collective intelligence of others. Typical Mastermind groups offer a combination of brainstorming, education, peer accountability and support in a group setting ... Read More »

Randal Wark Discusses The Value of Peer-to-Peer Collaboration through a Mastermind Group

“You are the average of the five people you spend the most time with.” – Jim Rohn A MasterMind is a group of of dedicated individuals, usually 5-10 with the common goal of improving themselves and their business. They meet regularly and benefit from peer-to peer support, accountability and goal setting. A MasterMind group is for you if you are: ... Read More »

Shane Gibson Talks about Sales and Social Media

Shane Gibson is an international speaker, sales trainer, and author on social media marketing, social selling and sales performance. He has spoken to over 100,000 people on stages in North America, Southern Africa, India, Dubai, Malaysia and South America. Shane Gibson is #5 on the Forbes.com list of the Top 30 Social Sales People in the World. Read More »

Five reasons to not give up on the telephone

Do you appreciate the value of a real time conversation? Or would you rather just send a text or email? While many people would rather do the latter, real conversations can provide more information than any text. If you agree, then this is one article I think you’ll want to share. Much has been written lately about the phone becoming ... Read More »

Sparks Fly When Artificial Intelligence Meets Digital Marketing

The race to automate the marketing and sales processes are in full throttle. Although we mostly hear about marketing automation, the big challenge is on aligning the right amount of AI in the Sales and Marketing processes. We are going to tackle these two monster subjects head on at the upcoming ChannelNEXT Conference on June 6-7 at Niagara Falls. We ... Read More »

Could a workplace harassment claim shut down your business?

When was the last time you awoke to an issue in your business that had been going on for a while before you became aware of it? The workplace harassment issue is exactly that for so many business owners. You could get side-swiped with a workplace harassment issue that takes you to court with legal fees that could ultimately shut ... Read More »