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What’s the Future of the IT Channel?

It’s a question that most people working the channel have a passionate opinion about. After digesting all points of views and adding my perspectives from working in the frontlines every day, here is what I see on the future of the IT Channel… It’s estimated that in the World, there are roughly about half a million companies that in one ... Read More »

TechnoPlanet and Channeliser Launch Community Group To Help The IT Channel With Best Business Practices

Where can you go to get some free advice on your IT business? As part of our current global mission to build a bigger, better, stronger and smarter channel, we have developed a Best Business Practice online assessment test exclusively for VARs and MSPs at www.bestmanageditcompanies.com. The test is composed of about 200 questions in 12 areas of business operations. ... Read More »

What did we learn about making MSPs and VARs efficient?

At the recent ChannelCON conference in Austin, Texas, Carolyn April hosted five panelists Nadia Karatsoreos, Len DiCostanzo, Charles Love, Crash Lowe and myself as we discussed the topic of business optimization and took questions from the audience. You can check out what each of the speakers offer the channel to improve efficiency. Several speakers were actual MSPs in the past ... Read More »

The tango between marketing and sales

Like the tango dance, it’s not too difficult to learn the steps, but perfecting the dance takes a lot of practice, anticipation, emotion, timing and passion for perfection. And, it always takes two to tango! For this article, the two that I am referring to are marketing and sales. Sales typically blames marketing for generating the wrong prospects. Marketing blames ... Read More »

The future of aging channel partners

Well, if you are approaching that age when you are thinking of retirement, then you are not alone. Actually about 1/3 of the channel partners plan to retire within the next 7 years. If you are prepared and have done well in business, then you are all set to head off to that beach. If not, it can get quite ... Read More »

How to Become a Better Listener

The cacophony of opinions screamed into the world on social media, in meetings, at conferences, and in classrooms provides ample evidence that it is a human need to be heard. But with all this yelling going on, who is listening? Great leaders have learned to listen carefully to feedback from their staff, their customers, their vendors, and any other stakeholders ... Read More »

RapidFire Tools in the NEWS

RapidFire Tools have come out with an incredible new tool called Detector SDS System. If you think of Cyber Security nowadays, 80% of what happens is internal. As you put up your outside control such as anti spam or anti virus, you need something to clean all of these up. The Detector sits inside the firewall and looks for anomalies, changes ... Read More »

Engaged Employees Are Always Willing to Go the Extra Mile

Did you know that employers with the highest percentage of engaged employees increase their margins by an average of 3.64% and their net profit margins by 2.06%?[1] And that offices with engaged employees are 43% more productive? [2] The concept of employee engagement stems from high economical fluctuations and the rise of unemployment rates after 9/11 in 2011. A new ... Read More »