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Author Archives: julian

What did we learn about making MSPs and VARs efficient?

At the recent ChannelCON conference in Austin, Texas, Carolyn April hosted five panelists Nadia Karatsoreos, Len DiCostanzo, Charles Love, Crash Lowe and myself as we discussed the topic of business optimization and took questions from the audience. You can check out what each of the speakers offer the channel to improve efficiency. Several speakers were actual MSPs in the past ... Read More »

How may holes do you have to plug in your business?

When I think of a business with all of its moving parts, I think of a bucket with holes. The water pouring in is the money generated to keep the bucket filled. The holes are the deficiencies in the business leaking the money. Sometimes you can do some quick fixes to plug up a hole or two, but eventually it ... Read More »

6 things that we will be doing at ChannelCON

There are about 30 moving parts to being a successful VAR or MSP. If you were to observe successful companies, it all becomes obvious. They know exactly what to do, but they are reluctant to share their secrets. I actually have a keynote that I do on the top 10 secrets of the most successful VARs and MSPs but you ... Read More »

What will you do to improve your business in 2017?

It is so much easier to ignore change and keep the status quo. Many people find it difficult to even consider changing old habits. Why bother improving? How can I improve? What’s in it for me? Our minds get swamped with all of the negative stuff and it dampens the positive. If we do nothing, then what happens? The end ... Read More »

Microsoft’s Satya Nadella talks Digital Transformation at WPC in Toronto

Microsoft’s WPC conference kicked off in Toronto with Satya Nadella’s opening message “Businesses desire to use digital technology to predict outcomes, empower their employees and transform their products”. Companies are currently building digital technologies of their own to transform in the digital era. IT represents 5 % of GDP and growing at 8%. Wherever there is operating expenses there are big ... Read More »

How important is leadership, really?

In many ways everything seems to start with leadership. Good employees only follow good leaders unless they are just in it for the paycheck. I think it was Richard Branson who said that you should train people so they can leave, but threat them well enough that they will want to stay. Some of my employees have been with me ... Read More »

7 Ways To Develop Momentum And Get Things Done

One thing that I learned from bicycle racing (actually, I am not much of a bicycle racer but I do triathlons – biking needs work) is the power of momentum. In bicycle racing the way to do better and use less energy is to pedal very, very fast and powerfully to start with, give it 120% and once you are ... Read More »