Keith Young of Logicnow by Solarwinds in the NEWS


As the recent acquisition of LogicNOW by Solarwinds is being digested, it’s business as usual for the LogicNOW team! “The ransomware and malware scare is fueling the backup disaster recovery market. To have a great backup solution is even more important right now. Logicnow is primarily a file and folder based backup solution but we have the ability to synthesize images. So they ... Read More »

How do you prefer to be called in the IT Channel?


In the same breath, we usually refer to the channel as VAR/MSP and ITSP. It’s a mouthful and earful. Depending on who you are speaking with, the acronym changes. I did a sample survey of my contacts to ask them what do they prefer to be called – “a VAR or MSP”? Surprisingly, most said they they did not care ... Read More »

Do smaller markets merit more investment by Vendors?


Most vendors tend to ignore smaller markets in lieu of larger ones. Logically, this makes sense, but smaller markets with a vibrant economy can be much easier to penetrate simply because the competition is less. With fewer vendors rallying for partners, you get more attention. Smaller-town partners are also more prone to embracing vendors who invest time to come meet ... Read More »

How much could you really get if you sold your business today?


Many traditional VARs have found out that their company is not worth as much as they thought. Sales of products and services without some sort of predictable recurring revenue contract have lost some of its appeal. Today, companies with managed services contracts seem to be getting higher evaluations for their businesses. How does the business evolution compare between traditional VARs and MSPs? Should ... Read More »

The art of Social Selling

Rick McCutcheon

We can all spot a blatant sales pitch on social media when we see it. It can be annoying. In a way, this post could seem like a sales pitch for a business coach Rick McCutcheon. The big difference is that it’s FREE to attend Rick’s session to get the knowledge and value, without any obligation. As a matter of fact, the food and ... Read More »

Is ransomware hurting your customers?


If not, it’s probably just a matter of time before it does. Last year ransomware culprits generated about £40 million. As of July, the amount has jumped to over £200 million. It’s going up regardless of whose numbers you track. Today, companies simply want their data to be protected with the most effective solution possible. Webroot may be one of ... Read More »

Zak Karsan of Vault America in the NEWS


Zak Karsan started his Cloud storage company back in 2004 and is based in Boston. The company is focused on the channel, helping partners from the break-fix model to monthly recurring revenues. “We provide storage for the small to mid-size business where they need backup and ability to restore files. We do not provide fail backup capability like others but ... Read More »

Scott Seltzer of ConnectMe in the NEWS


ConnectMe is mostly hosted VOIP for medium-size business companies.  Started as a hosted PBX product and evolved into a VOIP. Scott said, ” We are very flexible on how our partner programs can work. For example, we pay commissions on a recurring basis forever regardless on what they produce for us. It’s a sturdy and reliable product with the right ... Read More »

Do you really know what your customers think of you?


Are they really happy with you? Have you asked yourself this question? Have you asked your employees this question? Have you asked your customers this question? How often? Do you really know the answer? It’s common sense that understanding your customers will help you sell more and offer better services. With surveys you will get some insights as to how ... Read More »